Assuming your licence fees are paid then you would be eligible to access updates. However bare in mind that after you modify the code, then we provide no guarantee as to how it will operate. So if you were to try and update the code after modifying it it would require your developers to do the updates. Alternatively you could engage the CNXION team to assist on an hourly basis.
If that time ever came we would discuss how to design enhancements so it can accept or merge the changes. Which brings up the question why leave as it is more economical to stay on your platform.
Indeed. It is more economical. However the option exists in case you have an investor offer you a billion dollars, then licence is not the issue motivating the investor. They may just wish to have more control.
Our licensing costs for self hosted (or Enterprise) model are typically negotiated on a case by case bases depending on what you're trying to do, and we are comfortable in finding something that works for both parties. Certainly compared with the prospect of starting from scratch we believe we can make a compelling offer. Our preferred model is actually to partner and have some skin in the game.
Feel free to contact us if you have any additional questions regarding CNXION.