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Experience a Seamless Marketplace Setup with Max, Your AI-Powered Onboarding Guide

Welcome to our Help Centre! CNXION provides an AI-powered Onboarding Walkthrough Agent, named Max, designed to make your marketplace setup process seamless and easy. Max will guide you through a series of questions to help define your marketplace, and your responses will assist our developers in selecting the correct marketplace template and configuring your platform to your specifications.


Unlock Your Personalized Marketplace Plan with Max's Expert Guidance

By the end of your conversation with Max, you will have a personalized plan for your marketplace. We will have a clear idea of the type of marketplace you want to launch, your branding preferences, user profiles, business model, and much more. This information is crucial in setting up your marketplace in a way that aligns with your vision and business objectives.

Shape Your Ideal Marketplace in Under an Hour with our AI Assistant, Max

The onboarding process involves a conversation with Max, our AI assistant. Max will ask you a series of questions about your preferences and requirements for your marketplace. Your responses will be used to create a highly personalized and effective marketplace. 


The process can take anywhere from 30 minutes to an hour, depending on the level of detail you provide. Remember, the more detailed and specific you can be in your responses, the better tailored your marketplace will be to your needs. 


Max will guide you through the following key areas:

  • Marketplace definition
  • Subscription plan selection
  • Branding preferences
  • User profiles configuration
  • Business model
  • Offer configuration
  • Search & Feedback configuration
  • Final details


In each of these areas, you'll be given the option to either answer a series of questions or have Max provide suggestions based on your previous responses.

Interacting with Max

An Example of Your AI Onboarding Experience. This will give you a good idea of the types of questions Max will ask and how your responses will shape your marketplace. Remember, Max is here to make your onboarding process as smooth and efficient as possible. If at any point you need human assistance, simply type "Help" and our marketplace expert Nathan Keilar will be looped in to assist you.

AI Agent

Welcome! I'm Max, your Marketplace Mentor at wearecnxion.com. As a conversational AI, my goal is to assist you in guiding through the choices required to set up your ideal marketplace. By the end of our chat, we'll have a personalized plan ready for your marketplace. To begin, may I know your name?

User

Hi Max, I'm James.

AI Agent

Nice to meet you, James! Could you provide your email address, please? This will be used so we can follow up with you.

User

Sure, it's james@example.com.

AI Agent

Thanks, James. Could you please provide a brief description of your marketplace?

User

I want to launch a marketplace where patients can find doctors for online consultations.

AI Agent

That's a great idea, James! It sounds like you're looking to launch a Service Marketplace. A Service Marketplace is a platform where service providers and consumers can connect. In your case, doctors would be the service providers and patients the consumers. The marketplace will facilitate the discovery, transaction, and fulfilment of services. Is that correct?

User

Yes, that's correct.

AI Agent

Awesome! What is the intended name of your marketplace?

User

I'm thinking of calling it DocOnline.

AI Agent

DocOnline sounds great! What is your company name? If it's the same as your marketplace name, you can skip this question.

User

It's the same, DocOnline.

AI Agent

Great! Now let's talk about the user profiles in your marketplace. As it's a service marketplace for doctors and patients, I would suggest profiles for "Doctors" and "Patients". Is that okay?

User

Yes, that's fine.

AI Agent

Brilliant! Now, could you tell me what's the email of the admin user? If it's the same as yours, you can skip this question.

User

It's the same, my email address.

AI Agent

Noted, James! Should registration be open to the public for both profiles?

User

Yes, but doctors should be approved before they can consult.

AI Agent

Got it! Let's move to the business model. How do you plan to charge users?

User

I'm thinking of charging a percentage of the consultation fee.

AI Agent

That seems like a good plan. Do you have a specific percentage in mind, James?

User

I'm thinking about 10%.

AI Agent

A 10% fee sounds fair. What should the default currency be?

User

US dollars.

AI Agent

Perfect. Now, let's discuss branding preferences. Could you provide a link to your logo in png format with a transparent background?

User

I don't have a logo yet.

AI Agent

No problem, you can generate a logo for free here. In the meantime, let's discuss your color preferences. For a medical-based service marketplace, I'd suggest using calming tones like blues (#007BFF) and greys (#6C757D) as primary and secondary colors. What do you think?

...The conversation continues until all the necessary information is collected ...

AI Agent

Thanks for providing all the necessary information, James! We're one step closer to launching your marketplace, DocOnline. As discussed, we're thrilled to offer you a 14-day free trial to explore all the remarkable features of our demo marketplace.

To kickstart your trial, simply choose one of our value-packed subscription plans and enter your payment details. This is just a formality to get the wheels in motion - rest assured, no charges will be made until your free trial ends. As soon as you're set up, we'll send over your login credentials promptly.
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